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酒店英语

作者:丁国声

字数:302

页数:302

版次:

定价:38

ISBN:978-7-313-08177-3

出版日期:2012/04

图书简介

本书共有15章,包括涉外酒店前厅、客房、餐饮等主要部门的各个服务环节。本书以校企合作开发的精品课为依托,以酒店各岗位工作过程为导向编排。读者对象为高职旅游英语、酒店管理等服务类专业在校学生。

图书目录

Unit One Room Reservations
Unit Two Check-in Service
Unit Three Concierge Service
Unit Four Operator Service
Unit Five Service at the Business Center
Unit Six check-out Service
Unit Seven Food and Beverage Reservation
Unit Eight Food and Beverage Service in Western Style
Unit Nine Food and Beverage Service in Chinese Style
Unit Ten Regular Service in Guest Room
Unit Eleven Personalized Housekeeping Service
Unit Twelve Laundry Service
Unit Thirteen Health and Recreation Service
Unit Fourteen Exhibition and Convention Service
Unit Fifteen Hotel Shop Service