Chapter Ⅰ  Essentials and Formats of Business Writing
(商务信函的写作要素与信函格式)
Chapter Ⅱ  Work Documents(工作文书)
Chapter Ⅲ  Ceremonial Documents(礼仪文书)
Chapter Ⅳ  Social Documents(社交文书)
Chapter Ⅴ  Business Documents (商务文书)
Chapter Ⅵ  HR Management Documents(人力资源管理文书)
Chapter Ⅶ  Conference Documents (会议文书)
Chapter Ⅷ  Writing for Certificate Tests (相关证书写作考试)
参考文献